Privacy Policy

Last updated: November 22, 2025

Introduction

RxReuse NGO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medicine donation platform.

Information We Collect

Personal Information
  • Name and email address
  • Phone number (for verification)
  • Shipping address (for medicine delivery)
  • Medical prescriptions (for beneficiaries)
  • Income proof documents (for aid applicants)
Donation Information
  • Medicine details (name, quantity, expiry date)
  • Photos of medicine packaging
  • Donation tracking information

How We Use Your Information

  • To process and verify medicine donations
  • To match donated medicines with patient requests
  • To facilitate shipping and delivery
  • To verify patient eligibility for free medicines
  • To communicate updates about your donations or requests
  • To maintain platform security and prevent fraud
  • To improve our services and user experience

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Information Sharing

We do not sell your personal information. We may share information with:

  • Verified volunteers: To inspect and verify donations
  • Shipping partners: To facilitate medicine delivery
  • Payment processors: For shipping fee transactions
  • Legal authorities: When required by law

Your Rights

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@rxreuse.in
Phone: +91 98765 43210